We are aware of the fact that each project has a starting date and a completion process. Processes and business requirements are dynamic and thus require a quick response. In order to ensure that the solutions we offer are suitable for each and every customer, we have the ability to customize the product for each customer, depending on business requirements. Our ability to support customers is based on the fact that – a project manager, an implementer and support team- all meet weekly with the product development team, they share updates and raise complex issues as well as offer new capabilities that are added to the product, in accordance with the customer’s requests.
Since our product constitutes an infrastructure operational solution for our customers and since it is a critical system, our support team is available to our customers 24/7.
Consist company offers routine product training workshops that include both infrastructure and design trainings.