What is an Omni-Channel? Imagine your customer reads online about your services; Fills out an electronic form on his smartphone; Signs an electronic contract – All of these actions accrue in an Omni-Channel environment. Your goal is to fulfill that vision by planning your organization’s future strategy. Consumers can use several different devices and various access points prior to completing the transaction. Imagine they receive a marketing email. They fill out a form on their laptop, by lunch they will add some notes to the form via smartphone, and send it on their way home, using their tablet. Once you make changes in each channel which is visible to the consumer, you are creating a significant competitive advantage.
PrintBOS will support you and insure you get what you need from the position where you are now standing at. You do not need to replace your core systems in order to improve communication. PrintBOS allows you to leverage that core information data in order to be able to offer multi-channel in a more efficient and effective way.